"Like a Swiss Army knife for process improvement"

1. From helicopter view to laser focus
2. Mentor, trainer, coach, facilitator & strategist in 1
3. Navigate the transformation with gentle authority

The difference between a widely supported transformation and a struggle for direction and unity lies in… having people on board who have already been there. The versatile, experienced coaches at Gladwell Academy know the pitfalls of transformation well; they will zoom out from laser focus to helicopter view in an instant to guide your people where your organization needs them to go.

• Better, sooner, cheaper products and services
• Autonomy, mastery, belonging
• Learning organization
• Less bureaucracy, higher adaptiveness
• Happier employees
• Happier customers

• Poor quality while the team adapts
• Slow or late delivery
• Toxic culture
• Low morale 
• Burnout, bore-out or churn
• Unhappy customers

• Tailored learning and development consulting in the professional development of teams and individuals
• Training, coaching and mentoring
• Workshops, Roadmaps, Assessments, on-the-job Coaching and frameworks for Business Agility
• Improved strategy execution in the daily operation
• Transparency, alignment, focus and achievement of transformation goals
• Spread the Agile mindset
• Unlock intrinsic motivation of teams and induvial by sustaining and nurture a growth mindset

The Transformation Coaches at Gladwell Academy are seasoned, self-starting professionals that will internalize your organization’s long-term ambitions and then seek out how to align your processes and people to better reach them.

Well-versed in the tried-and-true Lean adage of ‘relentless improvement’ (kaizen) they can autonomously identify and leverage opportunities for impediment removal, process redesign and improvement, metrics design and implementation, people and culture issues, management coaching, team coaching, training and situation-based mentoring, systems evaluation, digital transformation consulting and many other domains.